Frequently Asked Questions

Personal

What is Supertab.co

Supertab makes it possible to get instant access to premium content online.

Fill up your Tab- you only pay when it reaches $5.

A new Tab will start automatically, so you can continue enjoying the content you want, when you want it.

I paid for the content, but still see the offer wall.

If you still see the offer wall after paying for your content, this could be due to a few reasons:

1. Cookies. Please ensure that you allow cookies on the site.

2. You are not logged in. For security reasons you may have been automatically logged out. Click on the "login" option on the offer wall to continue.

3. Expired pass. The content you paid for has a limited time for which it will be available. It is possible that this time limit has expired and you will need to re-purchase access to the content.

If you are still having difficulty accessing content you paid for. Please contact our support team with the address of the site/page you are trying to access and we will be happy to help.

I’ve subscribed, but I’m not getting the sites newsletter.

Supertab.co only manages access to the publishers website. We do not manage newsletter subscriptions or other services that the site might offer.In most cases, there is a separate subscription process for newsletters. Look for a "sign up to newsletter" or similar option on the publishers website.

I’m not happy with my purchase and would like a refund.

If, for some reason, you are unhappy with your purchase you may be eligible for a refund. Please contact us and we will be happy to assist you.

I’m a non-profit/library/school and would like to have access to the content for free.

Unfortunately we are unable to provide free access to protected content at this time.

Business

Using Supertab with the Google Ad Manager Custom Choices API

Rationale
Currently the 3rd party payment option in the Google Ad Manager (GAM) Offerwall only supports specific countries. If your country is not supported, then another option would be to use the Custom Choices API within GAM to load and use Supertab in your country.


Prerequisites
The following will need to be set up before you can continue to configure the Offerwall using the custom choices option:A Google Ad Manager AccountA Supertab account configured with your offerings and pricing.


Site Setup
Full documentation on using the Custom Choices API is available for reference. However, the following configuration on your site should work “out of the box”.Insert the following code in the <head> section of the pages you want to monetize, be sure to use your Supertab clientId and merchantName:

<script async src="https://securepubads.g.doubleclick.net/tag/js/gpt.js"></script>
<script src="https://onpage-widget.supertab.co/v2/widget.js"></script>
<script>
// Offerwall "custom choice" integration
const SupertabMonetizationProvider = window.googlefc.monetization.providerRegistry.get("supertab").constructor;
const supertabMonetizationProvider = new SupertabMonetizationProvider({
clientId: "client.xxxxx", // PROD
merchantName: "XXX Merchant Name"
});
window.googlefc.monetization.providerRegistry.set("publisherCustom", supertabMonetizationProvider);
</script>

The gpt.js script is what enables the Offerwall, and the SupertabMonetizationProvider is what configures the Custom Choice API with Google.If you are already using the Google Tag Manager (gpt.js) then make sure the Supertab block of code appears just below it.


Google Ad Manager Configuration
In GAM select, “Messaging & Privacy” and then “Create” under the Offerwall option.



Then select “Create Offerwall”



Then select “CreateOn the right hand side, ensure that Rewarded Ad and Suptertab.co are disabled. Offerwall”



Click on the “Styling” option and configure the look and feel of the offerwall. Including the call to action text. The text in the preview section of the page is editable.



Page inclusions and exclusions allows you specify which pages the offerwall will appear on. There are two ways you can do this:

Option 1
Include the SupertabMonetizationProvider configuration only on pages that you want the offerwall to appear.

Configure the offerwall to appear on all pages. By default if there is no Custom Choice API configured on the page, then the offerwall will “fail open” and not be displayed even if it is configured to do so.



Option 2
Include the SupertabMonetizationProvider on all pages, but use the Inclusions and Exclusions rule set to control where the offerwall appears.

Note: There is a limit to only 4 url patterns per inclusion or exclusion.



When you are ready to publish the offerwall and go live. Click on the “publish button” on the top right of the page. Note it may take 10-15 min for your offerwall to appear on the site.

I am not able to register my bank account

The bank account must be issued in the same country you signed up with. Some internet only based banks unfortunately also don't always work. Please reach out to us if you are having issues and we will gladly assist you.

Supertab Technical Overview

Overview
Supertab makes tiny payments possible. By aggregating purchases of any size, including micropayments and fractional payments, then processing them in aggregate, Supertab brings compelling unit economics to any size payment. Supertab is available for deployment on tens of thousands of sites via its integration with Google Ad Manager or standalone via Direct API.

Transaction Flow

This is the Supertab Transaction Flow. Steps 3 & 4 happen automatically after Step 2, but are shown for illustration purposes.

1. Customer initiates a checkout

The Supertab checkout process begins when the customer selects Supertab as their payment method.

2. Create, configure and start the Supertab widget object

Once the widget object has been configured trigger the widget.showPaywall() function to initiate the Supertab application flow when the user selects Supertab from step 1 above.The widget object is the data payload that gets sent to the Supertab API to initialize a user token and purchase.